I was originally referred to Problem Management Engineering (PME) by a couple of Melbourne businesses, which specialise in converting vehicles for disabled drivers. These Melbourne businesses were unable to undertake the type of conversion which I required.

I met Bill initially in November 2006 to discuss with him the conversion of a car for me. The car I wished to purchase was a BMW Coupe. Bill agreed to proceed with the conversion although he expressed to me that it would be "quite a challenge" due to the engineering technology involved with European vehicles.

The work carried out by PME included a Foot Steer conversion (this is very easy to operate), locating an electromechanical gearshift panel to operate the automatic transmission on the right side of the steering column, locating a horn button on the driver's floor, adding extensions to the washer/wiper and cruise control levers, placing a headlight flasher switch in the driver's headrest, locating a custom indicator system consisting of multi-directional stalks to the right of the steering column. All other controls such as the handbrake, electric window and exterior mirror switches, headlights, etc. operate unmodified

The new car was delivered to PME in June 2007 and I took delivery of the modified vehicle in February 2008. Although the car was with PME for approximately 7 months only one visit to PME was required by me in order to determine the placement of the steering wheel in relation to my driving position.

I can say without question that the conversion work carried out by PME and the standard of that work is of the highest calibre and in keeping with the quality of the car. It was obvious that great care was taken as there was absolutely no damage to the bodywork or interior despite the car having been partially stripped. ln regard to the engineering challenges - particularly with the electrical system, the modification work carried out by Bill and his men is remarkable.

Gavin